Six carefully designed steps to ensure a seamless, stress-free experience for your family at Beijing Jingdu Children's Hospital.
Your journey begins with a simple step: reaching out to our international patient team. We understand that seeking medical care abroad for your child can feel overwhelming, and we are here to make it as straightforward as possible.
Contact us through our online inquiry form, email, or WhatsApp. Provide your child's basic medical information, including diagnosis (if known), medical history, and current condition. Our team includes multilingual coordinators who can communicate with you in your preferred language.
Within 24 hours, a dedicated international patient coordinator will respond to discuss your child's case, answer initial questions, and explain the next steps. There is no cost or obligation at this stage.
Before traveling to Beijing, you can connect with our pediatric specialists through a remote consultation. This step ensures that both you and our medical team have a clear understanding of your child's condition and the treatment possibilities.
We offer two consultation options: a written second opinion based on your child's medical records and diagnostic materials, or a live video consultation with the relevant pediatric specialist. During the video session, you can discuss your child's case in detail, ask questions, and receive a preliminary treatment recommendation.
For complex cases, we also facilitate teleconsultation with our international partners, including Massachusetts General Hospital and Boston Children's Hospital, ensuring comprehensive evaluation of treatment options.
Learn About Remote ConsultationsOnce our specialists have reviewed your child's case through the remote consultation, we develop a personalized treatment plan tailored to your child's specific medical needs. This plan outlines the recommended procedures, expected treatment timeline, and the medical team who will care for your child.
Alongside the treatment plan, you receive a transparent, itemized cost estimate. We believe in full financial transparency — no hidden fees, no surprise charges. The estimate covers medical procedures, hospital stay, medications, interpreter services, and other anticipated expenses.
At this stage, our team also begins assisting with practical arrangements: identifying suitable travel dates, discussing accommodation options near the hospital, and preparing the documents you will need for your visa application.
View Cost GuideThe moment you land in Beijing, our support begins. We arrange airport pickup service with direct transport to the hospital or your nearby accommodation. A multilingual care coordinator meets your family and serves as your personal guide throughout the entire treatment period.
Upon arrival at Jingdu Children's Hospital, your child is welcomed into our 1,200m² international inpatient department with 16 modern family wards. Each ward features independent bathrooms, fresh air systems, comfortable parent beds, and amenities designed for extended family stays with young children.
Your care coordinator helps with hospital registration, introduces you to the medical team, arranges interpreter services for all consultations, and ensures you feel comfortable and oriented from day one.
Your child receives world-class pediatric treatment from internationally recognized specialists using cutting-edge medical technology. Every aspect of care is designed with the unique needs of children in mind — from specialized pediatric anesthesia to child-friendly procedures that minimize discomfort.
Throughout the treatment period, you receive daily doctor updates with interpreter support. Our medical team takes time to explain progress, answer questions, and involve you in care decisions. The family-centered ward design means you can stay with your child throughout their hospital stay, providing the comfort and presence that is essential for pediatric healing.
For children undergoing longer treatments such as stem cell transplantation, we provide extended family accommodation, nutritional guidance, psychological support, and activities to support your child's emotional well-being during recovery.
Your relationship with Jingdu Children's Hospital does not end when you return home. Before discharge, you receive a comprehensive medical report in your preferred language, including detailed treatment records, medication instructions, and a follow-up care plan.
We establish an ongoing remote follow-up program with scheduled video consultations to monitor your child's recovery. Our specialists coordinate directly with your local physician to ensure continuity of care. You can reach our team anytime via WhatsApp or email with questions or concerns about your child's health.
Many families maintain long-term relationships with our hospital, returning for scheduled check-ups, additional treatments, or simply to share their child's progress. You become part of the Jingdu Children's international family.
Contact Us for Follow-Up